Terms & Policies
Purchasing
The photographs illustrating the products presented reproduce them as faithfully as possible, but are of no contractual value. The customer is advised to view the description of each product to satisfy him/herself as to its basic characteristics. Once your order has been confirmed via email and payment processed, your items will be shipped. Orders are usually processed within 1-5 working days of receiving your order. We will make every effort to process your order as quickly as possible. The prices are indicated in British Pound Stirling.
International Orders may be subject to customs fees and duties by the destination country. We do not control or oversee fees or duties and cannot be held responsible for any additional charges the destination country imposes. These costs are the sole responsibility of the customer.
The buyer is responsible for any return shipping costs. GALLIANO is not responsible for return shipping costs nor duty reimbursement in the case of international purchases.
All sales are final after 14 days of purchase.
Returns
Apparel & Accessories You can return a product for up to 30 days from the date your order is received. Any product you return must be in the same condition you received it and in the original packaging.
Return shipping cost is the responsibility of the customer.
Please
email info@gallianoband.com
for return instructions and be sure to include your order number.
Edition Items
All edition releases are considered FINAL SALE. No returns are accepted on any final sale items, except where flaws in workmanship are found. If you receive a damaged item you have 5 days from
delivery to inspect your order and contact customer service at info@gallianoband.com
Copyright
All rights, including copyright, in this website are owned by or licensed to GALLIANO. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of GALLIANO. You may not modify, distribute or re-post anything on this website for any purpose.
Privacy Policy
GALLIANO is committed to protecting your privacy and we consider the security of your personal details to be of the highest importance.
As a result, all the information you provide including your email address, delivery address and credit card details are strictly private and confidential.
We follow strict procedures to protect customer information and ensure that all your personal information is handled in a responsible manner. GALLIANO acknowledges that it is bound by the Data Protection Act 1998 and that it will not disclose your details to any third party without your express written consent. As a matter of good practice, we do not share or sell any personal information to third parties.
We will keep your personal information on a secure server, and we comply with UK Data Protection legislation in relation to the use of your personal data.
GALLIANO collects online customer information to enhance your online experience with us, to improve and maintain the content of our website, and for marketing and promotional purposes.
We gather information from you when you complete our contact form, and additionally, when you purchase products from our online shop. The information you provide us may be used to advise you of changes to our website, or to notify you about our newest products. In addition, we may also keep a record of products you are interested in, or enquire after, so as to improve our features and customer service.
Your contact details are used for processing orders, delivering merchandise, obtaining information and when communication is needed directly relating to orders or enquiries placed through our site. We will use your personal addresses if you have agreed to receive periodic mailings from GALLIANO about new products and services.